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  07 3086 0000

Customer Service Operators SCT203

This organization provides home assist services to aged, frail and disabled people in the Redlands.  The clients phone in, seeking assistance and you would be a front line volunteer taking their calls and helping them with their concerns.

 

POSITION DESCRIPTION

Working in the Intake Centre based in Cleveland, you will be required to undertake the following duties:

  • Answering phones.
  • Handling queries and making bookings.
  • Data entry.

REQUIREMENTS

  • Great communication skills.
  • Interact well with clients and staff.
  • This person will recognize and respect the dignity, privacy, spiritual and cultural needs of clients, and have a caring compassionate nature for our clients.
  • Blue Card (organization will assist with this).
  • Offer a minimum of 1 day per week and backup for annual/sick leave.
  • Be willing to undertake training.

If this sounds like a position you may be interested in, forward your expression of interest (along with a copy of your resume if we do not have it on file) to  info@volunteeringredlands.org.au